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Payments and Registration

  • Do you give group discounts?
  • I cannot sign up another person. The form is auto-filling my information.
  • What payment methods do you accept?
  • Will I receive a receipt?
  • Do you offer payment plans?
  • What is your refund policy?

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  • How do I change my password?
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  • I don’t know my username. How do I log in?
  • How do I delete my account?
  • What is the best way to get help?
  • How fast do you respond?

Notary Course

  • Can I stop and then resume the training at a later time?
  • Do you have a course for other states?
  • Do you offer an advanced or signing agent course?
  • How do I complete a lesson?
  • How long do I have access to the course?
  • I have never taken an online course before. How will I do?
  • My newly-purchased course shows my old progress.
  • What if I have questions about the course content?
  • What is the schedule of your upcoming courses?
  • What course do I need?
  • Is this course approved by the State of California?
  • Is there a book or PDF included?
  • I am renewing my commission. Do I need to retake the course?
  • The training video will not play or is stuttering
  • The video does not have sound
  • Can I access my course on my phone or tablet?

Notary Supplies

  • Do you sell seals/stamps, journals, or other supplies?
  • When can I purchase supplies?

Proof of Completion Certificate

  • What do I do if I lost my certificate?
  • Does my middle name need to be on my certificate?
  • How do I view or print my certificate?
  • What do I do if I lose my proof of completion certificate?
  • Why does my certificate expire in two years?
  • How do I get my Certificate of Completion?

Exam Prep Courses

  • What is the practice test?
  • Is the practice test part of the required course?
  • Can I take the practice test more than once?
  • Where do I find the practice test?

Becoming a Notary Public

  • What do I do if the state rejects my application?
  • What’s the process to become a California Notary?
  • What’s the total cost to become a Notary?
  • Where do I take the state’s exam?
  • Do I need a high school diploma to become a California notary?
  • Where do I get livescan fingerprinting and passport photos?
  • I am having trouble with the state website. Can you help?
  • Who can become a California notary public?
  • Does my notary signature have to be my entire legal name?
  • I am renewing my commission. Do I need to retake the course?
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  • Where do I find the practice test?

Where do I find the practice test?

If you have access to the exam prep as part of your purchase, you can find the Practice Exam on your My Courses page as one of the exam prep options.

Can I take the practice test more than once?What is the practice test?

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